What is Style Theory Care?
We know how important it is for you to rent your dream designer bags without worry. Style Theory Care enables you to rent worry-free by guaranteeing that you never have to pay more than HKD 450 for repairs.
Careless with pen inks, scratch marks or food stains? We've got you covered!
Do note that irreparable damages and loss of bag arising from theft or misplacement is not covered.
How does Style Theory Care work?
Style Theory Care covers all bags delivered to you after you make payment.
In the event of damage, contact our customer service team via the in-app chat. They will notify and inform you of the cost of repair. We will also provide photographic evidence of the before and after of a bag complete with time stamp.
With Style Theory Care, in the event of:
The cost of repair is equivalent or greater than HKD 450, you pay HKD 450
Cost of repair: HKD 1380
You pay: HKD 450
Style Theory Care covers: HKD 930
The cost of repair is less than HKD 450, you pay the lesser amount.
Cost of repair: HKD 240
You pay: HKD 240
In the event the bag you rented is severely damaged, lost or stolen, you will be responsible to pay the valuation price of the bag.
Why can't you fully cover the cost of damages?
Having a co-payment scheme helps keep the cost of Style Theory Care low and accessible to all. It also helps us to minimize the potential of abuse.
How do I add Style Theory Care to my plan?
Click "Get Covered" button below
Complete the payment flow
Done! Your next bag will be covered under Style Theory Care!
How do I cancel Style Theory Care?
In the event you want to cancel Style Theory Care, simply log into your account and opt out of Style Theory Care before your next billing cycle.